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Cookies Policy

This Cookies Policy explains how Hexabet Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply.

Hexabet Casino is licensed by the Curaçao Gaming Control Board under reference OGL/2024/112/0974, issued to the operator by the Curaçao jurisdiction.

About cookies

Cookies are small text files that a website may store on your computer, mobile phone, tablet or another internet-connected device. They allow the website to remember information about your visit and can help it work as intended. Similar technologies, such as pixels, tags, software development kits and local storage, may perform comparable functions.

Hexabet Casino may use cookies and related technologies to provide, secure and improve the website. Some cookies are necessary for core website functions, while others help us understand how visitors use the website or remember preferences. Where required by applicable law, we will ask for your consent before placing non-essential cookies on your device.

The cookies used on the website may be session cookies or persistent cookies. Session cookies are usually removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The duration of a cookie can vary depending on its purpose and the settings of the relevant service.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be combined with other information that we hold or receive. We handle personal information in accordance with our Privacy Policy and applicable privacy requirements.

Types of cookies we may use

The categories below describe the main types of cookies that may be used on the Hexabet Casino website. The specific cookies and technologies in use may change as the website, its features and supporting services develop.

Strictly necessary cookies

These cookies are required for essential website functions. They may support account access, page navigation, security controls, fraud prevention, session management and the delivery of requested services. Without these cookies, some parts of the website may not operate properly. Because they are necessary, they may not be available for opt-out through a cookie preference tool.

Functional or preference cookies

These cookies allow the website to remember choices you make, such as language, region, display settings or other preferences. They can make future visits more convenient and help provide a more consistent experience. If you disable them, some preferences may not be saved and you may need to enter them again.

Analytics and performance cookies

These cookies help us understand how visitors interact with the website. They may collect information about pages viewed, links selected, general browsing patterns, loading performance and technical errors. The information can be used in aggregated or statistical form to improve website content, functionality and performance.

Marketing or advertising cookies

Where used and permitted, these cookies may help measure the effectiveness of marketing activity, limit repeated advertising or provide content that is more relevant to your interests. We will not use these cookies unless the relevant legal requirements and consent rules have been met.

How cookies support the website

Cookies and similar technologies may be used for several business and technical purposes. Their use depends on the page you visit, the features you access, your device and the permissions you select. Examples of these purposes include:

  • Keeping the website available, functional and responsive.
  • Supporting secure login, account sessions and authentication processes.
  • Helping to detect suspicious activity, misuse, technical threats and attempts to interfere with the website.
  • Remembering preferences and settings so that they do not need to be selected repeatedly.
  • Understanding general website traffic, navigation and performance.
  • Testing improvements to website content, design and functionality.
  • Maintaining records of consent and cookie preferences where required.
  • Measuring the performance of communications or marketing activity, where permitted.
  • Supporting services provided by carefully selected technology or service providers.

Information collected through cookies may include an internet protocol address, browser type, device type, operating system, referring page, approximate location, pages viewed, time spent on a page, actions taken and technical event information. We use such information for legitimate website and operational purposes and seek to avoid collecting more information than is reasonably necessary for those purposes.

Cookie information may be accessed by Hexabet Casino and by service providers that help operate, secure, analyse or improve the website. Those providers may process information on our behalf and are expected to handle it in accordance with appropriate contractual, security and privacy requirements.

Third-party services, security and policy updates

Some website functions may be supported by third-party services. These providers may use cookies or similar technologies under their own privacy policies. Third-party cookies may support analytics, security, content delivery, payment-related functions, customer support or other website services. Hexabet Casino does not control every third-party cookie, and you should review the relevant provider's information if you want to understand how that provider uses data.

We take reasonable steps to protect information associated with website use from unauthorised access, loss, misuse or alteration. However, no website, online service or internet transmission can be guaranteed to be completely secure. You should use up-to-date software, keep your account credentials confidential and avoid accessing account services through devices or networks that you do not trust.

This Cookies Policy may be updated when our website, technologies, services or legal obligations change. The updated version will be made available on this page, and the date or notice associated with the update may be changed where appropriate. You should check this page occasionally so that you remain aware of how cookies and similar technologies are used.

If you have a question about this policy or the use of cookies on the website, please use the contact or support options made available through the Hexabet Casino website. When contacting us, do not send passwords, payment details or other sensitive information unless it is specifically requested through a secure and appropriate process.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used in accordance with your selected preferences and this Cookies Policy. Where consent is required, your use of optional cookies will be based on the choices you make through the available controls.